Privacy Policy

Welcome to T-Auction, an online auctions and bidding platform provided by Transingenium. This Privacy Policy ("Policy") describes how Transingenium collects, uses, and shares your personal information when you use our website and services ("Service"). By accessing or using the Service, you agree to the terms of this Policy. Please read it carefully.

Information We Collect

When you use the T-Auction platform, we may collect the following types of information:

  • Personal Information: This may include your name, email address, phone number, and other contact details provided during account registration.
  • Transaction Information: We collect information about the items you list, bid on, or purchase through our platform, including payment details.
  • Device Information: We may automatically collect information about the devices you use to access our platform, such as IP address, browser type, and operating system.
  • Usage Data: We collect data on how you interact with our platform, such as pages visited, actions taken, and time spent on the site.


How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and Improving the Service: We use your information to deliver, maintain, and enhance our platform, including customizing content and features.
  • Communications: We may use your contact information to send you updates, notifications, and promotional messages about our services.
  • Analytics: We analyze usage data to understand how users interact with our platform and to improve user experience.
  • Security: We employ measures to protect against fraud, unauthorized access, and other security risks.


Information Sharing

We may share your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our platform, such as payment processors and analytics providers.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to requests from law enforcement or government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.


Your Choices

You have the following choices regarding your personal information:

  • Access and Update: You can access and update your account information through the T-Auction platform.
  • Communications: You can opt out of receiving promotional emails by following the instructions in the email or by contacting us directly.
  • Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.


Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us here.

Effective Date

This Privacy Policy is effective as of January 28, 2024.

Frequently Asked Questions

Curious about how auction and bidding works? Find answers to your questions below. If you can't find what you're looking for, feel free to reach out to our dedicated support team.

T-Auction is Nigeria's leading online bidding platform, offering a diverse marketplace for buying and selling a wide range of items through exciting auctions. (T for Transingenium)

To join an auction, simply create an account on our platform, browse ongoing auctions, and place your bids. The highest bidder at the end of the auction wins! In a case where a maximum selling price has been set, whoever bids the maximum amount automatically ends the auction and wins.

Yes, registration is absolutely free. Join our vibrant community of bidders, and start exploring the world of online auctions.

T-Auction features a variety of items, from electronics and collectibles to fashion and more. Our diverse marketplace ensures there's something for everyone.

Bidding is easy! Place your bid on an item, and if yours is the highest when the auction ends, you win. It's that simple! In a case where a maximum selling price has been set, bidding the maximum amount automatically ends the auction and you win.

Each auction has a specified duration (and optionally, a maximum selling price). Bidding remains open until the timer reaches zero (or a bidder bids the maximum selling price). Keep an eye on your favorite items and bid strategically.

Absolutely! T-Auction provides a platform for sellers to showcase their items to a wide audience. List your items, and let the bidding begin.

Changing your mind is OK, and we can accommodate that. You have a maximum of 2 minutes to change your mind 'strike free', and any change of mind after 2 minutes gives you a 'strike'. After 3 consecutive strikes, your account will be restricted for 30 days. You will not be allowed to place bids within this period. And for 10 strikes, your account would permanently be barred on the platform. So bid wisely and strategically!

We support various payment methods for your convenience. Details can be found in the payment section during the checkout process.

For any inquiries or assistance, our support team is ready to help. Reach out through our contact page, and we'll respond promptly.
Still have any questions? See all Frequently Asked Questions
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